Spirit: The Airline America Loves to Hate
Written by Emily Raho (e-mail) -- October 13th, 2010 |
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Spirit Airlines – America’s first “ultra-low-cost-carrier” – has had an eventful 2010. Already notorious for its questionable ad campaigns and aggressive monetization strategies, the airline has recently pushed the boundaries in both arenas, and in turn faced seemingly constant and harsh public criticism. So why, amidst all of this, do we believe this just may be Spirit’s finest hour? By tapping into the clickstream activity of its two million person consumer panel, Compete has used Spirit Airlines as a way to validate the age-old adage, “there’s no such thing as bad publicity.”
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